Our Services

Business Assistance

Volunteers who work in this area have a basic knowledge of accounting, banking, and insurance procedures; decision-making, organizational and communications skill. They can help in the following areas:

Reconcile bank statements
Assist with organizing and paying bills
Complete Medicare and/or other medical insurance papers
Gather information for casualty losses and claims
Prepare papers for tax reports
Open and sort mail
Assist with correspondence
Consult with family members on business issues
Research and write about business affairs

Case Management

Our Case Manager provides the following:

Professional case management to our clients, their families, and the community.
Assessment of client’s needs and appropriate referrals to other agencies when a client or family requests help in an area not provided by NWC.
A weekly caregiver support group
Networking with other agencies as a way to provide information to the community.

Dinner Delivery Service

Volunteers deliver an evening meal to home-bound or physically challenged clients for either short term or ongoing needs. The meals paid for by the clients, are available Monday through Friday. Meals range in cost from $4-$7 and are prepared by local vendors. Clients on the program receive a morning call informing them of the daily menu choice options at which time they can place their order.

Friendly Visiting

These friendly and concerned volunteers enhance the quality of life and relieve loneliness of homebound and disabled persons through on-going and regular visits that are usually once a week.

Lock Boxes

In partnership with the Sun Lakes Fire District; Neighbors Who Care volunteers install lock boxes for clients and non-clients.

Minor Repairs

Volunteers provide assistance in areas of small repairs and minor installations. These volunteers are skilled at such things as minor carpentry, minor electrical repairs, general maintenance such as changing light bulbs or changing furnace filters, replacing a washer in a faucet, installing grab bars, or a lock box.

Reassurance Calling

Volunteers make regular telephone calls to check in with the clients, wish them well for the day and respond with emergency procedures if necessary.

Respite Care Visits

Volunteers provide companion visits for clients who cannot be left alone allowing the caregiver a break. Respite service provides up to 4 hours per week. The request can be once a week for up to 4 hours or twice a week for 2 hours each scheduled service.

Shopping & Errands

Volunteers (using their own vehicles) will assist clients with grocery shopping either one on one OR shop FOR them. Volunteers also take clients to a local banks, salons, pharmacy’s, and local care centers to visit loved ones.

Transportation

Volunteers (using their own vehicles) transport and accompany clients to and from medical appointments. Clients are allowed two transportation services per week*. Volunteers accommodate clients who use a walker or light weight transfer wheelchairs. Our volunteers do not do any lifting so clients must be able to transfer themselves in and out of the volunteer’s vehicle. Full size wheel chairs cannot be accommodated.

* Please consult with Case Manager for Dialysis and Chemo requests

Van Transportation

Volunteer van drivers provide approved clients with transportation service to grocery stores and select other stores within NWC service area on certain days of the week*. All volunteer van drivers are certified with AARP driver safety class prior to driving the Neighbors Who Care van.

*Please call the office for the van transportation schedule.

Welfare Visits

Volunteers provide a short check in visit when the caregiver or family are away, giving reassurance to the client as well as the caregiver. Visits can occur up to 3x/week. Short term welfare visits are also available to people who live alone and are recuperating from a recent illness or hospital stay.