Reassurance Calling

Reassurance Calling is one of the many services we provide for our clients. It’s important to make sure our aging seniors have access to the support and services they need to thrive at home.

This service provides peace of mind and companionship for seniors living alone.

What is Reassurance Calling?

Our caring volunteers make regular telephone calls to check in with the clients, wish them well for the day. They also provide referrals to other community services if needed and if necessary respond with emergency procedures.

The purpose of reassurance calling is to ensure those who live alone receive regular check-ins from one of our friendly volunteers. These volunteers offer a listening ear as well as provide our aging neighbors with a sense of security and peace of mind, knowing that someone is checking in on them regularly. This also helps to reduce feelings of isolation and loneliness among our aging seniors.

How often is Reassurance Calling offered?

Volunteers check in with our clients on a regular basis and depends on the client’s needs.

What is the cost?

Our services are absolutely free. We rely on our team of volunteers and donations to help care for our aging seniors—and the caregivers.

Where do I start?

Provide reassurance phone calls to evaluate a client’s well-being and initiate an emergency call if necessary. 
however – I train the volunteers to call the office if the client can not be reached at the assigned call time.  The office will then reach out to the clients emergency contacts and if needed we will initiate that emergency call.  All calls are made during office hours so we can assist if needed. 

Call today 480-895-7133 or visit our Become a Client page.

How can I help?

If you are wanting to be a volunteer and help with Reassurance Calling, sign up to join the NWC volunteer team.

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We rely on people like you to improve seniors' lives by promoting independence, dignity, and community.

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