Join Our Team: Volunteer Manager Position Available!

The Volunteer Manager is responsible for all volunteer services for NWC.

This will drive the strategy as identified by the Executive Director and Director of Administration for engaging and growing the agency’s volunteer program which is the hallmark of Neighbors Who Care’s entire mission.

Volunteer Program Management

  • Serve as the main point of contact and resource for all current and potential volunteers.
  • Maintain, promote, market and grow the Neighbors Who Care volunteer base through outreach to individuals, community-based organizations and groups, colleges/universities, and corporations as needed.
  • Develop and implement Key Performance Indicators for the volunteer program which reflect the mission of the organization. 
  • Work closely with key staff to periodically assess needs for volunteers.
  • Ensure that volunteers are given appropriate training to be successful in their positions and receive the appropriate level of supervision.
  • Assist with conflict resolution among participants, staff, and volunteers according to established procedures; consult with volunteers to resolve grievances and promote cooperation.
  • Provide accurate and timely volunteer data for funder or department requested reports.
  • Maintain accurate records and provide timely statistical and activity reports.
  • Orient volunteers to increase their understanding of the organization, its participants, its services and the role and responsibilities of volunteers.
  • Provide a comprehensive volunteer orientation and onboarding processes for new volunteers.
  • Facilitation of regular Volunteer Orientation trainings for new volunteers.
  • Processing of all pertinent information for individual and group volunteers (Volunteer Information Form, Confidentiality Form, Volunteer Release).
  • Processing Background Checks as needed for volunteer areas of work.
  • Identify appropriate placement of volunteers based on interest, availability and skill set. 
  • Plan and implement formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization.

Online Volunteer Management System

  • Must be comfortable with digital and online tools.

Organize Volunteer Program and Service

  • Oversee the scheduling of all volunteer activity, including special events and community events.
  • Develop and administer forms and records to document the volunteer activities.


  • Bachelor’s degree or equivalent preferred.
  • A minimum of 3 years of proven success in volunteer services.

Job Type: Full-time


  • Paid time off


  • 8 hour shift
  • Weekend availability


  • Volunteer Services: 3 years (Preferred)


  • Driver’s License


Present a positive attitude and presence as a representative of Neighbors Who Care

· Accountable for success and improvement opportunities.

· Impactful in an organization of service excellence.

· Strong written, verbal and nonverbal communication skills.

· Strong technology skills including excel.

· Ability to meet deadlines.

Additional Requirements:

  • Must possess or have regular access to a reliable vehicle on a regular basis.
  • Must possess a valid Arizona driver license and active auto insurance.
  • Must be able to comply and meet the national and state criminal background check.
  • Ability to lift 30 lbs is required.


  • Bachelor’s degree or equivalent preferred.
  • A minimum of 3 years of proven success in volunteer services.


Please Do Not Call NWC offices, instead, please send an email of interest or any questions to: