PLEASE: NO PHONE CALLS!
Please send email of interest and include a resume and cover letter to:
Sheryl Keeme, Executive Eirector
sheryl@neighborswhocare.com
NONPROFIT OFFICE MANAGER
The Neighbors Who Care (NWC) Office Manager oversees the front office operations including matching client service requests with volunteer service preferences and availability. The office manager works closely with the executive director to run the organizations day-to-day operations. Key responsibilities include supporting and collaborating with all program departments, supervision of office staff, and volunteers to ensure smooth operations.
Supervisory Role:
- Identify volunteer in the candidates in our pipeline and manage office positions: volunteer receptionist, schedulers, dinner delivery drivers, and van drivers.
- Schedule, train, and supervise office and service volunteers, and provide support for services.
- Delegate tasks to appropriate volunteer teams when needed.
- Complete annual performance evaluations and monitor progress.
- Oversee monthly and annual database statistical reporting, and validate results.
- Review human resource matters and staff hiring paperwork.
- Oversee the donations acknowledgement process.
Qualifications:
- Previous nonprofit experience preferred, but not mandatory.
- 1-3 years of administrative and supervisory experience.
- Demonstrate ability to meet schedules, deadlines, and assignments with minimal supervision.
- Comfortable learning and navigating technical systems, database management, web-based platforms. Encourages technical solutions as appropriate.
- Understanding of basic bookkeeping principles.
Specific Requirements:
- Strong written and organizational skills.
- Knowledgeable of office policy and procedures, and updates guides when applicable.
- At ease multitasking and supportive of VoIP phone system, and possesses skills with Microsoft suite, and Google workspace/suites. (Quickbooks experience is a plus.)
- Commitment to Neighbors Who Care’s mission and values, exhibiting empathy and compassion, and a willingness to serve our Aging in Place clientele.
You Are An Ideal Candidate if You Have:
- A passion for caring for aging neighbors
- A minimum 3 years’ experience in detailed data entry and database mgmt.
- Great communication skills, verbal, and written
- Are technologically savvy with PC products Microsoft Office. Quickbooks experience a huge plus.
- Friendly and efficient phone skills, inbound, and outbound
Our vision: An Interdependent community of neighbors supporting those in need.
Job Type: Full-time (No Exceptions)
Benefits:
- Health insurance
- Paid time off
Experience:
- Microsoft Office: 3 years (Preferred)
- Administrative experience: 3 years (Preferred)
Work Location: Neighbors Who Care’s office